c44k's Privacy Policy
Your personal information is completely safe with us — find out clearly here how c44k collects, uses, and protects your data.
Introduction and Scope
This Privacy Policy ("Policy") describes our commitments and practices regarding personal information collected, processed, and stored between the c44k platform ("we", "us") and its users ("you", "your"). By visiting the c44k.cam website or registering an account, you agree to the terms of this Policy.
We believe you should have full control over your personal information. This Policy applies to players in Bangladesh and covers all of c44k's services, gaming content, promotional offers, and support channels. Our platform uses SSL encryption technology to keep all your information secure.
We will notify you of any changes to this Policy by email or through a public notice on the website. Continuing to use the platform after any changes will be considered your acceptance of the updated Policy.
What Information We Collect
c44k collects various types of information for the purposes of operating its services, verifying identity, preventing fraud, and improving your experience. These categories are described in detail below.
2.1 Identity Information
When you open an account with c44k, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years)
- National ID number or passport number
- Mobile number and email address
- Residential address
2.2 Financial Information
To process financial transactions and prevent money laundering, we collect the following information:
- bKash, Nagad, Rocket, or Upay mobile banking number
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal records
2.3 Technical Information
When you use our platform, the following information is collected automatically:
- IP address and device identifier
- Browser type and operating system
- Cookies and session data
- Log files and access timestamps
- Page views and navigation patterns
Purpose of Data Use
c44k uses your information only for the following lawful purposes. We never sell your information to third parties for marketing without your consent.
Account Management
Your information is essential for completing your registration, verifying your identity, confirming the age requirement (21+), and keeping your account active.
Financial Transactions
Used to process deposit and withdrawal requests, detect fraudulent activity, and ensure financial security.
Customer Support
Information is needed to provide 24/7 live chat support, resolve complaints, and quickly settle issues related to your account.
Responsible Gaming
Information is analysed to identify signs of gaming addiction, provide self-exclusion options, and help with setting limits.
Sharing Information with Third Parties
c44k does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in the limited cases listed below as necessary for operating the service.
4.1 Service Provider Partners
We work with selected technology and payment service providers to keep our operations running. These partners are required to follow the same standard of privacy policy as ours and may only use information for contracted work.
4.2 Legal Obligations
We may be required to provide necessary information in response to a court order, government directive, or a lawful request from a law enforcement agency. In such cases, we will notify you in advance where legally possible.
4.3 Anti-Money Laundering
We may share relevant information if we are required to submit reports on suspicious transactions in accordance with the directives of financial crime prevention authorities.
Cookies and Tracking Technologies
The c44k website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that improve your browsing experience.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the platform — such as maintaining login sessions, verifying security, and remembering your preferences. They cannot be disabled.
5.2 Functional Cookies
These cookies store your language preference, screen resolution, and other personalised settings. They make your browsing experience more convenient.
5.3 Analytical Cookies
We use statistical analysis to monitor website performance and improve our services. This data is collected completely anonymously. You can decline analytical cookies by changing your browser settings.
Data Retention Period
We retain your personal information only for as long as necessary. This period is determined based on the nature of the service, legal obligations, and regulatory requirements.
- Active accounts: All information is retained for as long as the account remains active.
- Closed accounts: Financial information is retained for a minimum of five years after account closure.
- Transaction records: May be retained for an extended period for the purpose of investigating financial fraud.
- Cookies and session data: Session cookies are deleted when the browser is closed; persistent cookies are retained for a maximum of 12 months.
- Support communications: Customer service records are retained for up to three years.
Your Rights
c44k believes that having full control over your own data is a fundamental right. Your key rights are described below.
Right to Access Information
You can request a complete copy of the information we hold about you. We will fulfil your request within 30 days.
Right to Correction
If there are any errors in your information, you can request a correction. Some information can be updated directly from your account settings.
Right to Deletion
In certain circumstances you can request that your data be deleted, however some information must be retained for a set period due to legal obligations.
Right to Object to Processing
You can object to the processing of your information for marketing communications or profiling purposes. We will honour this request.
To exercise these rights, contact us at [email protected]. After verifying your identity, we will respond to your request in a timely manner.
Security Measures for Data Protection
c44k follows the highest industry standards to keep your personal and financial information secure. Our security infrastructure consists of the following layers.
- SSL/TLS Encryption: All communication between your browser and our servers is protected by 256-bit SSL encryption.
- Database Encryption: Sensitive information such as passwords and financial details is stored in encrypted form in the database.
- Two-Factor Authentication: We provide two-factor authentication to strengthen account security.
- Regular Security Audits: Our system security is assessed regularly by third-party experts.
- Access Controls: Only authorised staff can access personal information on a need-to-know basis.
- Fraud Detection: Automated monitoring systems detect suspicious activity and help protect accounts.
However, no transmission of information over the internet is completely secure. Even though we take every precaution, we cannot guarantee with certainty that our security measures will never be breached. Should a security incident occur, we will immediately notify affected users and take the necessary steps.
Protection of Minors
c44k strictly prohibits the registration and participation of anyone under the age of 21. We verify age during the registration process and may request additional identity documents at any time.
If we become aware that a person under the age of 21 is using our platform, we will immediately close that account and delete all associated information.
If a parent or guardian suspects their child is using c44k, please contact [email protected] immediately. We will investigate promptly and take the necessary steps.
Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our dedicated privacy team.
Email: [email protected]
Live Chat: 24/7 support available in Bengali
We typically respond to all written enquiries within business days.
If your request or complaint is not resolved to your satisfaction, you may file a complaint with your local data protection authority. We are always committed to transparency and accountability.
For more details, please read our Terms and Conditions and Responsible Gaming pages. Our FAQ section may also be helpful for any questions.